Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom written articles may be returned after 3 unsuccessful revision attempts. (Article contains spelling, grammar mistakes, incorrect research) Before processing a return, you must delete ALL copies of our work from your storage devices locally and on remote servers. You must also deindex our work from Google using this tool:
You agree to give up ownership and copyright of the written work returned.
If any returned written work is found to remain on your servers after a refund, SEOWriters reserves the right to file DMCA takedown on your website, your web host, domain registrar and any related web services.
We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Website, Programs, Products, or Services. In no event will we be liable to you or any other party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Website, Programs, Products, and Services, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents or otherwise, affiliated with anyone or any business who is engaged in rendering our Programs, Products or Services. You agree that you fully and completely hold harmless, indemnify and release us and any of our employees, shareholders, directors, staff, consultants, agents, affiliates, or anyone else affiliated with us from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to our Website, Programs, Products and Services, even if we were aware in advance of the possibility of any such claim. In the event that you use any information, gift, product, program or service provided on or through our Website, Program, Products and Services by us or affiliated with us, we assume no responsibility.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Any Extra Services including and not limited to Rush Delivery, Keyword Research
Downloadable software products and services
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 0961632 B.C. Ltd., 105-7655 Edmonds St., Burnaby BC V3N0C3, Canada.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 0961632 B.C. Ltd., 105-7655 Edmonds St., Burnaby BC V3N0C3, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SEOWriters.ca has a 48 hours article acceptance policy. You have two days (48 hours) to request revision on an article once it has been submitted to you. The 48 hours includes weekends, so an article delivered on Thursday will be considered as accepted by the buyer on Saturday. If you do not request revision on an article after 48 hours, the article will be considered as accepted. There are no refunds available for accepted articles.